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At YourTech, we stand by our products and customer satisfaction is our priority!
Money back guarantee
At YourTech, our priority is to make certain of your 100% satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to YourTech within 30 calendar days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise.
Product Warranty Term
All new YourTech hardware products carry a one-year Limited Warranty from date of purchase against defects in materials and workmanship.
What isn’t covered?
The warranty will not cover product failure because you broke it (any defect or malfunction that is caused as a result of misuse, failure to follow operating instructions, abuse, or use with improper or faulty equipment). It doesn’t cover incidental damages. Also, the warranty isn’t any good after you open any product that isn’t intended to be opened – please don’t try and fix anything yourself. YourTech does not warranty or provide service or support for any of the third party products.
To help ensure warranty claims are for genuine YourTech products, our technical support department may require a receipt or Amazon order number to complete your claim. If a receipt is required, you will be emailed requesting a copy be attached and sent to us via email.
Repair and replacement
We will, at our discretion, repair or replace any product that proves to be defective in material or workmanship. If your product is no longer being manufactured or is out of stock, we may replace your product with a similar or better product at our option. If you return your product within the first 30 days of purchase, you will receive a new replacement unit. Replacement units that are sent for products that are returned to YourTech after the first 30 days of purchase may be refurbished units of similar cosmetic wear.
Email us at firstname.lastname@example.org to get your warranty process going